Terms of Use

Last updated: 1 June 2025

Welcome to the Psychstep website located at www.psychstep.com.au (the “Website”). This Website is owned and operated by Psychstep (“we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms of Use, our Privacy Policy, and any other terms, conditions, or notices published on this Website.

Please read these terms carefully. If you do not agree to them, you must not access or use this Website.

General Information Only – No Clinical Advice

The content provided on this Website is for general informational and educational purposes only and is not intended to be a substitute for professional psychological or medical advice, diagnosis, or treatment.

You should not rely solely on material from this Website to make decisions about your health or wellbeing. Always seek the advice of a qualified health professional regarding any questions or concerns you may have.

No Client–Therapist Relationship

Accessing this Website, submitting an enquiry, or interacting with content on this Website does not establish a client–therapist relationship between you and Psychstep or any of our practitioners.

A therapeutic relationship is only formed once you have formally engaged our services, completed any required intake documentation, and received confirmation of appointment and practitioner assignment.

Accuracy of Content

While we strive to ensure that the information on our Website is accurate and up-to-date, we make no warranties or representations about the completeness, accuracy, reliability, or suitability of any content. We reserve the right to amend or update content at any time without notice.

Intellectual Property

All content on this Website—including text, images, videos, graphics, logos, and layout—is owned by or licensed to Psychstep and is protected by copyright, trademark, and other intellectual property laws in Australia.

You may view and download content for personal, non-commercial use only. You may not reproduce, republish, distribute, transmit, display, or create derivative works without our prior written consent.

Third-Party Links

This Website may contain links to third-party websites. These are provided for convenience only. Psychstep does not control and is not responsible for the content, availability, or privacy practices of any external websites.

The inclusion of any external links does not imply our endorsement or affiliation.

Limitation of Liability

To the fullest extent permitted by law, Psychstep excludes all liability for any loss, damage, or injury of any kind (including direct, indirect, special, or consequential loss) arising out of or in connection with your access to or use of this Website, including reliance on its content or any technical issues.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or harmful code.

Indemnity

You agree to indemnify, defend, and hold harmless Psychstep, its directors, employees, contractors, and affiliates from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising out of or related to your use of the Website, breach of these terms, or violation of any rights of a third party.

Website Security

You are responsible for ensuring that your access to the Website is secure and free from interference or malware. You must not attempt to gain unauthorised access to any part of the Website, its systems, or data.

Privacy

Use of this Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Jurisdiction and Governing Law

These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to These Terms

Psychstep may update or amend these Terms of Use at any time without prior notice. We recommend reviewing this page periodically. Continued use of the Website after changes indicates your acceptance of the updated terms.

If you have any questions or concerns regarding these Terms of Use, please contact us:

Psychstep
Email: info@psychstep.com.au
Phone: +61 402 462 363
Website: www.psychstep.com.au